Saturday 5 December 2015

Richard Branson - the importance of social media

Richard Branson has this week talked of the importance of companies engaging with their customers via social media, calling on all companies to embrace the changes brought about by the rise of platforms such as Twitter and Facebook in his regular BusinessDay column. Many companies were very cautious and slow to start using social media, putting in place all sorts of guidelines for their employees about what could be said and how to use social media marketing plan template these channels. My team and I jumped in quickly and started to experiment - over the years we have always pushed each other to be innovative and approachable, explained the Virgin Group founder. We soon found that these channels were an amazing tool for reaching our customers and the public. One of the first things we learnt was that our new social media accounts gave us a real-time view of how we could improve. Through customers comments, we started learning about issues with our products and services more quickly than ever before. In response, we set up systems so that a customer who has a question or a problem can get a quick answer from our team. Weve been using our social media channels to spread the message that we are just as interested in making a difference as making a profit. I set up my first social media marketing world entrepreneurial venture, a magazine called Student, to protest against the Vietnam War, and in many ways, I use my social media accounts today for the same purpose - to comment on issues I feel strongly about, such as the pointless war on drugs and the cruel practice of shark finning. Many followers respond, donate or even volunteer. Whether you are launching a start-up or leading an established company, you should start establishing your social media presence if you havent already. The easiest way to start is often by setting up a help line, so that customers can ask questions about your product or service. Listen and respond thoughtfully, and youll be on your way.

Why Social Media Is More Important Than Ever

Social media was once an iffy area to venture into for many business. Many companies asked themselves whether it was even worth the time and resources or was it really a viable option. Well that ship has sailed and it has become increasingly important to really push your way through the online social media space. The reality is that if the older generations are starting to use social media the impact it has already made on younger generations is completely irreversible. Social media has become a part of everyone’s life and it is something that influences their daily life. Social media has played a big role social media marketing tips with how people interact with each other and it is something that is not slowing down anytime soon. This is just a reality; people enjoy being part of a business that brands themselves proactively. Studies have shown that customers in certain verticals would rather give their money to a business with an active Facebook fan page rather than without. People tend to get that warm and fuzzy feeling when they see a business building a community for themselves. Everything online has really surrounded the concept of building a community or a group of cheerleaders that can vouch for your business. People like to feel like they are a part of something unique and special and that usually comes from being a part of a community. Community strength is a very powerful branding force that can significantly social media marketing tools grow a business on and offline. Social media is an amazing way to grow an online brand in leaps and bounds it simply takes creativity, passion and consistency to keep things moving in the right direction. If you have not yet entered the social media space take the time to start thinking about a plan to enter the space and start building your online community. Regardless of the industry in which you are operating, social media should be an important part of your advertising and public relations strategy. Every business should have some kind of social media marketing platform in place, and it should be engaged at least once a week, or better yet, on a daily basis.Interacting on social media several times a week can significantly increase the leads being directed to your website at little to no cost.

Get Your Name Out Professionally

Social media is also important if you are job searching or about to dive into your field. Hiring managers search online for candidate’s names, so you want to make a good impression with your online persona as well. LinkedIn is probably the best site to network and connect with professionals in your field, as it is the largest professional network in the world. First, you need to build a profile for yourself that will make you marketing social media stand out from the millions of users on the site. To better build your profile, we offer this course that will help get you connections and develop your professional reputation. Like LinkedIn, Twitter can also help you network with professionals in a more casual way. If you are job hunting and your Twitter profile is public, make sure your tweets are professional, informational and interesting. These traits will get you more followers and help you get noticed. These are just a few ways why social media is important to our professional and personal lives. These sites allow you to exchange information quickly and easily, catch up with friends and family and potentially benefits of social media marketing get hired in the field you are eying. The more you use social media, the more you will benefit from it as well. After a little while, you will be a social media master with friends, followers and connections all over the country or even world. Try searching out your competitors on the web to discover whether or not they have a social media presence. Check sites like Facebook and Twitter to see how many followers your competitors have for their businesses. If you find that other businesses in your industry are actively engaging in social media marketing, you most likely need to get active as well. You do not want your competitors to leave you in the dust, especially when social medial is free. A simple Facebook or Twitter page can attract hundreds and even thousands of additional people to your website without you having to spend a dime.

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