Position your managed services

Position your managed services business for success

It has been a busy time at AVG Business with our recent product releases and there is still more to come. As we roll out new tools and services, your feedback continues to be critical. Insight and comments from our channel partners and their clients help us continually raise the bar for security and managed IT business solutions. So far, the response has been overwhelmingly positive. Starting with our latest release of AVG Managed Workplace®, we’ve delivered the advantages of premium remote control at no additional cost and remote monitoring and management all in one platform. We haven’t stopped using social media for marketing there. Weeks later, we introduced our new, enterprise-class business security products that feature advanced protection. Last month, AVG also received a 100% detection rating of real-world malware and 100% detection of widespread malware from the Independent IT Security Institute, AV-TEST. Our business security products are based on this same AVG engine. This ‘double 100%’ result from AV-TEST demonstrates that our products are protecting SMBs without compromise whether the threat is new or a known malware variant that is widespread. They say that good things come in threes, and now we’ve rolled out social media marketing strategies new onboarding training and support to help new partners get up to speed right away and established partners continue to drive growth for their managed services business. The simple-to-follow onboarding services can be accessed through our partner portal, which was recently upgraded with a brand new user interface and easier navigation to give partners quicker access to the technology and knowledge they need to succeed.

Getting your Managed Services Business to $2 Million

A few months ago, I wrote a blog about the benefits of getting your small MSP business over the $2 million mark. Any number of channel partners approached me and asked the altogether obvious question – how do I do it? While there are a million different ways to go about building your business, social media marketing manager here are some helpful starting points that I had the opportunity to discuss with one of our partners last week in Chicago (my apologies ahead of time, this is a little bit dense). Managed Services Providers represent a philosophical change in the way a business interacts with IT. Instead of the unmanaged “break-fix” approach (waiting until the server, desktops or other critical networking devices fail, then fix them), a business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management and/or clients. “I believe the break-fix mentality is going to start to disappear.” Peter Fjeldberg, President, SNS Technologists. Most importantly, marketing with social media your managed service provider will be an extension of your own business. It is their job to understand your unique company needs. By working in alignment with your company goals and aspirations, your managed service provider will transform the way you do business. Now that managed services are available to companies big and small, businesses of any size can reap the benefits. By working with your managed service provider you will be able to improve efficiency, reduce costs, increase profits and realize goals.

Offer managed services with a powerful and cost effective platform

Nexthink has specifically designed features for Managed Service Providers to offer innovative services that improve quality, security, and cost optimization of their customers’ end-user computing infrastructure. Nexthink offers support for multi-tenant environments by introducing data isolation and allowing a “configure it once, apply it for everyone” approach. Nexthink also offers a centralized and multi-tenant platform for cross social media marketing software customer visibility and multi-customer support. Nexthink facilitates the creation and delivery of new managed services to multiple customers from the same platform. Nexthink is committed to provide cost effective capabilities to our Managed Service Provider partners that enables them to deliver innovative and efficient services to their enterprise customers in order to improve the overall end-user computing experience. Nexthink also provides centralized alerts, services and investigations, making it easier to define appropriate content for different roles in large organizations. Administrators how to use social media for marketing can avoid configuration mistakes and create user profiles that include alerts/investigations and Active Directory (AD) authentication. This facilitates account management, reduces configuration errors, and improves security through role-based content control and password requirements via AD.